EV Universe Website Privacy Policy
Effective date: June 9, 2025
EV Universe Inc. (“us,” “our,” or “we”) values your privacy and is dedicated to protecting your personal data. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information through our website https://www.evuniverse.com (the “Website”). It also outlines your rights concerning your data.
1. Data We Collect
We collect various types of personal data, including:
- Identity Data: Name, email address, postal address, phone number, and profile image.
- Business Data: Job title and information about your employer or organization, including dealership name, address, phone number, website, hours of operation, and inventory details.
- Registration and Account Data: Username and password.
- Payment Data: Billing address, payment card number, expiration date, and security code.
- Listing Data: Vehicle images, descriptions, location, service history, features, specs, VIN, and accepted payment forms.
- Inquiry Data: Information submitted in connection with inquiries to vehicle sellers, including contact details and other information included in your inquiry.
- Other Submitted Data: Information provided via our Contact page, newsletter subscription, seller reviews, or tools like the payment calculator.
- Technical Data: IP address, MAC address, browser type and version, operating system, device information, time zone setting, browser plug-in types and versions, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
We may also receive information about you from other users (e.g., reviews, communications) or from third-party business partners (e.g., vehicle history based on your VIN)
2. Methods of Data Collection
We collect personal data using various methods:
- Direct Interactions: When you fill out forms, create an account, subscribe to services, request marketing materials, or provide feedback.
- Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies, server logs, pixel tags, and similar technologies. For example, we use Google Analytics to analyze how visitors use the Website.
- From Other Users or Partners: Information may be received from other users or business partners to assist with creating listings or facilitating transactions.
3. Use of Your Personal Data
We use your personal data for the following purposes:
- Service Provision: Creating listings, facilitating vehicle sales and purchases, establishing and managing user accounts, and providing products, services, and customer support.
- Website Operations: Developing, maintaining, personalizing, protecting, and improving the Website and our services.
- Analytics and Improvements: Understanding usage, performing analytics, and improving our offerings.
- Communications: Responding to requests, sending newsletters, and providing promotional information.
- Marketing and Advertising: Offering, marketing, or advertising products, programs, and services from us, our affiliates, business partners, and select third parties, including through targeted advertising.
- Preference Storage: Storing information about your preferences and customizing your experience.
- Aggregate/Deidentified Data: Creating aggregate or deidentified data for internal use.
- Protection and Compliance: Protecting legal rights, property, safety, and complying with applicable law and industry standards.
- Business Transactions: Evaluating or participating in mergers, divestitures, restructurings, or other business transfers.
- SMS Program: If you opt into our SMS program, we will send you messages regarding our services, updates, policies, and promotional offers. You can opt-out at any time.
- Prospecting: Analyzing your data to understand preferences and prospect for new clients.
4. Data Sharing and Disclosure
We do not share your personal data with third parties for marketing or promotional purposes. We may share your data only in the following circumstances:
- Service Providers: With third-party service providers who perform functions on our behalf, such as IT, data storage, and telecom service providers.
- Legal Obligations: When required by law or to respond to legal processes.
- Protection: To protect our rights, property, and safety, or that of our customers and others.
- Business Transactions: In the event of an actual or potential merger, sale, restructuring, or similar transaction.
- Other Users: Certain information may be shared with other users of the Website, such as vehicle sellers and purchasers, or made available on public pages (e.g., reviews, seller profiles).
- Affiliates and Partners: To our affiliates, subsidiaries, business customers, and partners (e.g., dealerships, manufacturers).
- As Authorized: To such other parties as you may authorize.
5. Data Storage, Maintenance, and Protection
We implement appropriate security measures to protect your personal data from accidental loss, unauthorized use or access, alteration, or disclosure. These measures include:
- Data Encryption: Encrypting personal data to protect it from unauthorized access.
- Access Controls: Limiting access to personal data to authorized personnel only.
- Regular Security Assessments: Conducting regular security assessments to identify and mitigate potential vulnerabilities.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any incomplete or inaccurate data we hold about you.
- Erasure: Request deletion of your personal data where there is no good reason for us to continue processing it.
- Objection: Object to the processing of your personal data where we rely on a legitimate interest and there is something about your situation that justifies objection.
- Restriction: Request restriction of processing of your personal data1.
If you have an account, you can update your information through your profile settings or contact us as described below. You may also delete your account if you choose.
7. Opt-Out Options
You have the right to opt out of receiving marketing communications from us at any time by:
- SMS: Replying “STOP” to any SMS message you receive from us.
- Email: Clicking the “unsubscribe” link in any marketing email.
- Account Settings: Updating your preferences in your account settings on our website.
You may also follow instructions in our marketing emails to opt out of future communications. Please note that opting out of marketing does not affect communications regarding your account or transactions.
8. Cookies, Tracking, and Interest-Based Advertising
We use cookies and similar technologies to collect information about your browsing activities. You may be able to restrict the collection of personal information or functionality through your device’s operating system or by disabling cookies, but this may impact your experience on the Website.
Some browsers offer a “do-not-track” feature; at this time, our Website does not respond to these signals. Third parties may collect personal information about your online activities over time and across different websites. For information about interest-based advertising and to opt out, visit the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out tools.
9. Third-Party Links
Our Website may include links to third-party websites, applications, and services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies if you choose to follow such links.
10. Receipt, Collection, Use, Disclosure, and Processing by Other Website Users
As described above, we may share certain information you submit to the Website with other users (e.g., sellers and buyers). This Policy does not apply to how other users handle your information. Please contact those users directly with any questions.
11. Shine the Light (California Residents)
California’s “Shine the Light” law permits California residents to request information regarding our disclosures of certain types of their personal information to third parties for those parties’ own direct marketing purposes. To make such a request, contact us as described below.
12. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our privacy practices, services, or applicable law. When we do, we will update the “Last Updated” date at the top of this statement. If we make material changes, we will provide notice or obtain consent as required by law. We encourage you to review this Policy regularly to stay informed about our privacy practices and your choices. The practices described are subject to applicable laws in the locations in which we operate.
13. Contacting Us
If you have questions or comments about this Policy or our privacy practices, please contact us:
Email: support@evuniverse.com
Postal Mail:
EV Universe Inc.
Attn: Privacy Office
13200 Strickland Road
Suite 114-305
Raleigh, NC 27613